5 Highmark Customer Service Representative interview questions and 4 interview reviews. Do not use this mailing address or form to report fraud. insurance information system coverage payment phone bill claim card reason. Highmark Provider Manual; Medical Policy Search; Medical Policy Search . Highmark Blue Cross Blue Shield West Virginia is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Contact us online or reach us by phone, mail or in person at one of our service centers or satellite locations. If you have a technical question about this website, please call You can call Highmark at (866) 731-8080 toll free number, fill out a contact form on their website www.highmark.com, or write a letter to Fifth Avenue Place 120 Fifth … Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. PROVIDER NEWS Issue 3, 2020 NOW AVAILABLE. Customer Service Phone Numbers. Jobs. you can also find a Highmark prior auth form online if you require one for a treatment or procedure. If you are a Highmark plan member with questions about your coverage, call the member service number on the back of your insurance card (hours vary depending on plan). Important Legal Information: Health benefits or health benefit administration may be provided by or through Highmark Blue Shield or one of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association. complaint he made his initial payment for his health care plan through the electronic bill payment service of his bankHe stated he waited three weeks before contacting Highmark Customer Service regarding the status of his account because he had not received his identification cardsHe stated he was advised the payment, was not applied to his account and that he had to supply payment information so that the … Call the number on the back of your ID card if you have a question about benefits or claims between 8am - 6pm EST. Salary information comes from 61 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Jobs. Contact Highmark Customer Service. Please enter your ZIP code or return to highmark.com. 8 salaries reported. There are a lot of oppurtunities for growth and it seems like a large populationi of the employees start in the customer service roll. Please have your ID card ready when you call or a copy of … The Blue Cross and Blue Shield symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Please refresh the page and try again later. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. To reach Highmark Blue Shield Customer Service by telephone, call 1-800-345-3806. How can I reach Customer Service by U.S. Mail? Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. 2. The best time to call is 8:00 to 10:00am EST and 1:30 to 3:00pm EST. Please do not share personal health information or other private information on social media unless you are using a direct message on Twitter or a private message on Facebook. Highmark Health Options is a leading Medicaid managed care organization that provides best in class healthcare programs that promote the ongoing health and wellness of its members. The information contained on this website regarding the Patient Protection and Affordable Care Act of 2010 (“PPACA”), as amended, and/or any other law, does not constitute legal or tax advice and is subject to change based upon the issuance of new guidance and/or change in laws. Contact Highmark Customer Service . ... to speak to a Customer Service Representative. Please use NaviNet® for all of your routine eligibility, benefit, and claim inquiries. A web browser that supports JavaScript is required to take full advantage of all of the features on this website. $31,387 per year. Highmark Blue Edge Dental plans are stand-alone plans and come in a wide range of coverage options and price points. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. View our hiring process; Check my application status; Current Employee; Sign Up for Job Alerts; ... Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals … The Highmark Medicare provider login can only be used by providers, although customers can use their own login to follow up on claims. See who Highmark Inc. has hired for this role. … For website technical questions call 1-877-298-3918 between 8am - 6pm EST. Highmark Blue Shield also provides services in conjunction with Independence Blue Cross in southeastern Pennsylvania. Customer Service has a very intense training program that if you are not up to … Best Jobs in America 2021 NEW! The next best way to talk to their customer support team, according to other Highmark Blue Cross Blue Shield customers, is by calling their 800-294-9568 phone number for their Customer Service department. Cons. Highmark Health - Customer Service Salaries in the United States Customer Service. Fifth Avenue Place The best time to call is Wednesday, Thursday or Friday afternoon. Contact Highmark customer service. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Work at the front lines of building our brands and delivering best-in-class service. Highmark Inc. Job Description : JOB SUMMARY. Associate Customer Service Representative salaries at Highmark can range from $15 - $17. Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive … Customer Service … Free interview details posted anonymously by Highmark interview candidates. ... Meet Adrienne, currently a Senior Client Service Manager at Highmark. Customer Advocate. Member Services Representative. Answers calls in a manner that falls within the service level agreements (SLA) established for the department. Pittsburgh, PA 15222-3099. There are a lot of oppurtunities for growth and it seems like a large populationi of the employees start in the customer service roll. The best phone number for Highmark Blue Cross Blue Shield is their 800-241-5704 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Highmark is a not a bad company to … 2. Best Pricing. $23.23 per hour. TTY users call 1-800-452-8086 or dial 711.. Customer Service. Reviews 0 . Providers in need of assistance should contact provider services at 800-241-5704 (toll-free). We are committed to providing outstanding services to our applicants and … Highmark Blue … Within a customer service role, you could support several of our businesses, including Highmark Inc. … 14 Highmark Health Customer Service Representative interview questions and 13 interview reviews. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. 24 Highmark reviews. Insurance or benefit administration may be provided by Highmark Blue Cross Blue Shield, Highmark Choice Company, Highmark Coverage Advantage, … Please upgrade to a browser that supports JavaScript to take full advantage of this site. Request a Call to talk to a Highmark licensed representative about our non-Medicare plans or to enroll. Highmark does not care about their customers or employees. For questions regarding Coronavirus policy coverage and for testing location information please call 1-833‑227‑9377, Monday through Friday, 8 a.m. – 6 p.m. For any … This estimate is based upon 4 Highmark Associate Customer Service … Real People, Real Work Jobs; ... Online application, phone screening, online behavioral & customer service simulation test, followed by an in-person interview with a supervisor. 14 Highmark Health Customer Service Representative interview questions and 13 interview reviews. Highmark Health’s portfolio of leading health care companies come together to form a truly integrated health care offering, ensuring that the future of care is a complete, customer-centric experience. The information provided is intended to provide general information only and does not attempt to give you advice that relates to your specific circumstances. Care for our community. Most of the content will be available to you, but without JavaScript some of the content may not be accessible. Average Highmark Health hourly pay ranges from approximately $14.67 per hour for Customer Advocate to $23.23 per hour for Call Center Representative. (412) 544-7000 Please have your ID card ready when you call or a copy of your bill if you're calling about your premium. A free inside look at company reviews and salaries posted anonymously by employees. Highmark Blue Cross Blue Shield Delaware is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. PROVIDER SERVICE CENTER . In total, there are 5 ways to get in touch with them. This includes investing in primary and specialty practices, such as Andrews … Show reviews that mention. Best Pricing. If you suspect fraud, contact Highmark's Financial Investigations and Provider Review (FIPR) Department. Important Legal Information: Health care benefit programs are issued or administered by Highmark … Highmark Inc. – Pittsburgh Customer Service Center When you join our Customer Service team, you’re taking the first step in a remarkable career journey with us. Highmark Blue Shield serves the 21 counties of central Pennsylvania and … We will continue to service customer needs … Ability to utilize software programs and electronic tools to resolve customer … are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. ... To speak to a NaviNet Customer Care Representative directly, please call during the hours listed above at 1-888-482-8057. The next best way to talk to their customer support team, according to other Highmark Blue Cross Blue Shield customers, is by calling their 800-294-9568 phone number for their Customer Service department. There is a Highmark Medicare phone number you can call with any questions; this is the same as the Highmark customer service number. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. 11 salaries reported. $40,449 per year. Customer Service Representative (21) Director (9) Business Analyst (8) Manager (7) Customer Service (5) Senior Business Analyst (4) Consultant (4) Provider Service Representative (4) Analyst (4) Project … Discover Customer Service Representative and other Customer Service jobs in Harrisburg, PA, US, and apply today. This is not your … Authorization Process Changes for Urgent/Unplanned Inpatient Requests Watch a Virtual Training … Whether you are in the south anchorage area, or on the hillside, we're always ready to serve you. Within a customer service role, you could support several of our businesses, including Highmark Inc. (Health Plan Operations), Allegheny Health Network, United Concordia Dental, and Gateway Health Plan. You can call Highmark at (866) 731-8080 toll free number, fill out a contact form on their website www.highmark.com, or write a letter to Fifth Avenue Place 120 Fifth Avenue, Pittsburgh, PA, 15222-3099. 24 Highmark reviews. Average Salary. Advertisements. Highmark Services guarantees customer satisfaction and if your not happy with the service provided we will come fix what is necessary; no questions asked, free of charge. DigitalMarketing@HighmarkRes.com For general customer support, please email the Customer … Highmark Blue Cross Blue Shield's 800-294-9568 Customer Service Number. We are committed to providing outstanding services to our applicants and members. Highmark Fifth Avenue Place 120 Fifth Avenue Pittsburgh, PA 15222-3099 (412) 544-7000 (TTY/TDD: 711) For non-routine inquiries, providers should contact Highmark West Virginia Customer Service at the appropriate number: • Parkersburg: 1-888-809-9121: or : 304-424-7701 • Wheeling: 1-800-654-5028: or : 304-234-7012 • Federal Employee Program (FEP) – Parkersburg: 1-800-535-5266 : or : 304-424-7792 • Medicare Advantage Freedom Blue PPO: 1-888-459-4020: Normal business hours are 8 a.m. to 4 p.m., … A free inside look at company reviews and salaries posted anonymously by employees. 33 Highmark reviews. They find every loop hole and reason to not pay for their claims. This page is not available for this ZIP code. To date, True Performance has helped businesses across the Highmark service area avoid over $260M in costs. Q&A . Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Overall, they are absolutely awful to work for. Security Blue HMO-POS and Freedom Blue PPO also pay for medically necessary, non- If you are a Highmark health plan member with questions about your coverage, call the Member Service phone number on the back of your insurance card. These great products and services are available to any individual or family in our service area, whether you have a Highmark … High stress, No time to breathe, highly analytical and skilled position for such little pay, lower departmental management isn't horrible but the higher up management IS horrendous - these are just the logistics not to mention the constant drama, co-workers throwing you under the bus, the command center "pinging" you every 3 seconds and then dealing with the customers/members is a whole other beast. Website: www.highmark.com . The typical Highmark Associate Customer Service Representative salary is $16. A free inside look at company reviews and salaries posted anonymously by employees. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. 1-800-294-9568 8am to 6pm EST. Please note that all salary figures are approximations based upon third party … Apply on company website Save. The average Highmark Health salary ranges from approximately $28,213 per year for Senior Customer … For questions regarding Coronavirus policy coverage and for testing location information please call 1-833‑227‑9377, … Do not use this mailing address or form for provider inquiries. Use our online form or send a message by selecting the customer service link when you log in. This Highmark Blue Cross Blue Shield phone number is ranked #2 out of 4 because 1,494 Highmark Blue Cross Blue Shield customers tried our tools and information and gave us feedback after they called. LEARN MORE 800 … They don't care … Hours of operation are 8:00 a.m. to 4:30 p.m. EST Jobs. You are seeing this message because we have detected that your browser does not support JavaScript, or you have disabled it. HIGHMARK CONTACT INFORMATION FOR PENNSYLVANIA PROVIDERS. Troubleshoots and resolves customer complaints. Due to COVID-19 precautions, beginning Monday, December 14, Highmark Direct Retail Store Staff have been moved to a temporary work-from-home scenario. There are a lot of oppurtunities for growth and it seems like a large populationi of the employees start in the customer service roll. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. DigitalMarketing@HighmarkRes.com For general customer support, please email the Customer Care Team. You can also contact our dedicated member service representatives through Twitter (@HighmarkHelp) or Facebook between 8 a.m. and 9 p.m., seven days a week. Free interview details posted anonymously by Highmark Health interview candidates. Contacts & Company Info . Phone: (866) 731-8080 . 5 Highmark Customer Service Representative interview questions and 4 interview reviews. 11 salaries reported. Within an hour of leaving the interview I was … Looking to Buy Highmark Coverage for Individuals and Families? While 800-241-5704 is Highmark Blue Cross Blue Shield's best toll-free number, there are 5 total ways to get in touch with them. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. For cost sharing information see your Evidence of Coverage (EOC). Contact Highmark customer service. Need Help with Enrolling? Open Menu Hide Menu. Adrienne talks about how she began her career in customer service and the various roles she’s held throughout her 10-year career at … Besides calling, the next favorite option for customers looking for help is via 800-294-9568 … Highmark Blue Cross Blue ShieldP.O. Our hiring process. $23.04 per hour. Pittsburgh, PA 15222-3099 Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. HIGHMARK PROVIDER MANUAL | Chapter 1.2 1 | Page Pennsylvania Contact Information . Delaware Medicaid and Delaware Healthy Children Program (DHCP) members and Long-Term Care (DSHP Plus) members should call 1-844-325-6251 with any questions or concerns about Highmark … Highmark services offers competitive pricing on lawn maintenance and snow services. Box 1068, Pittsburgh, PA 15230 For emergency care, including post stabilization care, and urgently needed care, your out-of-pocket costs will be the same both in and out-of-network. Disabled it Inc. Harrisburg, PA, us, and claim inquiries health insurance and health plans vary! Brands and delivering best-in-class Service based upon third party … 24 Highmark reviews Highmark interview! 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