The chair I ordered arrived in less time than was originally communicated to me, was in excellent condition and was very easy to assemble. High quality parts, great customer service and helpful training videos! Remanufactured chair looks and feels new!!! My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. I would happily do business with Crandall again. WELL DONE! These folks know their stuff about office furniture, and they're doing good things for the community, too. I only wish the arms were more padded. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. They reupholstered a Leap Chair I had. They are silent on my tile floor. I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. The staff at Crandall Office is super helpful and responsive. Easy ordering and fast service! I'm tickled to have such a high-end chair at an affordable price, with the 12 year guarantee to boot. Parts shipped in a timely manner, arrived in good order. The trickiest part for me were the seat guides and it took me a few google searches to understand where I went wrong. A great addition to the home office. The chair itself is amazing. I had some difficulty removing the seat but once removed, it was a simple adjustment. However, within a few minutes, the chair was assembled and ready for sitting. They are located right in my own state of Michigan and do an amazing job re-manufacturing these chairs! Every review here has pretty much stated why this is a great chair and company to buy from, but here are my thoughts. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!! With the recent events requiring our engineers, designers, project managers, etc. What a great business! Came looking pretty much brand new, and is extremely comfortable and adjustable to fit my 6'7" frame. Chair looks and functions as new. Ordered a remanufactured Leap V2 chair and it's been working out great. Overall, I recommend making a purchase at this site if you're in the market for a chair.There are some other sketchy sites out there so beware. I wanted to invest in a nicer office chair since starting to work from home, and decided to order one through their website. It literally feels and looks brand new, even though it's refurbished. Ordered a re-manufactured Steelcase Leap v2.0. Highly recommended!! Excellent quality and ease of ordering.I'm glad I splurged on a chair without paying the full $$$ of the spurge! All of this was still hundreds of dollars less than ordering a new one direct from Steelcase - plus, knowing I was able to re-use a chair that could've ended up in a landfill is really nice. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. Got a Leap2 and it looks brand new. Great experience. Call 888-704-3435 to order your chair … Embody - Office Chairs - Herman Miller This is considered the first chair … ), and answers were detailed, thorough, and accurate. All of my questions were answered and I clicked on order right away.It was shipped fast and the chair itself is amazing. There was a GREAT slip sheet included with how-to for putting it together, and it was outfitted with QR codes so that you could get detailed videos for more details. Would definitely recommend! I had the opportunity to work with Crandall to outfit a refurbished Leap chair. Great experience. My order arrived in good shape. Wow, what a night and day difference! I couldn't be happier with the experience I had with Crandall Office Furniture concerning both the product I received as well as the service. Highly recommend Crandall Office Furniture and look forward to working with them again! very happy with my chair. We only remanufacture tier-1 brands (Steelcase, Herman Miller, Haworth, etc…), therefore every chair we sell is built with ergonomics and quality in mind. However, their customer service hasn't been pleasant to deal with. It's also really comfortable, and very easy to adjust. I am 5ft 7 in and weigh 180. But, I have to say this vinyl has a great life span and warranty and will last a life time. I love it. Excellent all round, would buy from them again. The chair arrived within 2 days of ordering and it appears to be in excellent condition. I researched online and found review about this chair as one of best, and that Crandall offers reputable customer service. Very popular chair … They had a video outlining how to adjust the chair. Purchased a steelcase leap v2 from them online. Ensuring that the chair we use is comfortable, offers proper support, and helps us play at optimal performance is critical to our success. I know the frame is used, but it looks new, just like all the new parts. My order shipped within the specified window with tracking number. It was easy to put together. I did much research and decided to try a Steelcase Leap V1 chair. I had previously used an Ikea Marcus, but because adjustability was limited, I found myself having to maintain my own posture while working. My old chair would ruin my sub floor and those plastic mats because the casters where so narrow.With all that said I would recommend the SteelCase Leap 462 V2 to anybody who sits all day like me. I had the chair assembled in a matter of minutes and it was everything I expected.A few days after receiving my chair I received an email from Crandall asking if everything was ok with the chair and reminding me about the 12 year warranty. Herman Miller Mirra Shadow Grey Fully Loaded Introduced by Herman Miller as the next in line among innovative ergonomic office chairs after disru.. $379.00 $999.00 I ordered the Steelcase Leap v2 chair and this thing is heavenly. It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. Upon assembly and sitting on this chair I instantly fell in love with it! It was a matter of getting the adjustment set right and getting use to it. I have an identical chair at my work. I realize most people wouldn’t care or notice, but dust is one of the things I’m allergic to so it was a big deal for me. Thanks!!! David replies instantly to any questions over chat or email (probably phone too but I didn’t ever call). There were instructions provided for assembly. David helped me with everything I needed. I followed along and was sitting pretty in no time.This is a company you can trust. He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need. Again - patient and helpful. Fill out this form and one of our chair experts will be in touch with you soon! When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. Fast delivery, as promised, and chair is clean and in nearly brand new condition. If you are in the market for a chair..definitely consider one from Crandall. Because of the extra padding, this chair is more comfortable than the one at the office. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. I tried several times but the slides kept coming off. Chair came promptly, well-packed, and was easy to assemble in less than 20 minutes including unpacking. They had a lot of options to choose from and were so helpful. The 12 year warranty looks good on paper, but given their bad customer service, I'm wondering if I can put much confidence in that. I emailed and called to ask questions. I've been using it several hours a day for some weeks now -- it's a great support and is very comfortable. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. Thanks, Crandall! Assembly was easy using company's Youtube instructions.Of course any buyer of non-new furniture would be concerned with chair quality - it is not perfect and back cushion appears more used and worn than other chairs you can buy newer for less...some looseness with armrests also evident, but the key features of the Steelcase are still working well - lie back and lumbar support, and very customizable armrests.Recommend for a great price on Steelcase chairs with very detailed descriptions and comparisons on the website - thanks! Height adjustment on your chair not working? The chair, while remanufactured, looks brand new and operates like new. We have a great online selection at the lowest prices with Fast & Free shipping on many items! The chair arrived and I wished I bought this chair 6 months ago. Great service. Delivery was quick and setup was easy because of included documentation and web support showing how the pieces fit together. I looked around for reasonably priced Aeron chairs. During my use of the chair I noticed there was a lot of squeakiness. Great chair at a discount price! The replacement chair arrived a week later, this one was much cleaner but just as, if not more, scratched than the first chair. The chair works perfectly, no squeaks, and the upholstery is nice and fresh. I've been able to find various chairs at certain locations where an Embody or Aeron can be had for $500. Much harder than I thought it they would be. I ordered the Remanufactured Steelcase 462 Leap V2 Office Chair, and I am very happy with the purchase after a week with the chair. Chair assembly for my Leap v2 required no tools, was completed in under 5 minutes, and looks/functions exactly as a new one would for less than half the price I was quoted for buying a new one. Good sign! Doing business with them was a pleasure. Like many people, I found that my home office chair was inadequate for working at home during quarantine. Spend the few dollars extra for the rollerblade casters - awesome. Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. I found 3 that looked good, until I checked them out. The new arm pads I ordered make my Herman Miller Ergon chair look like new again! That's the way it should work. Great company and even better customer service. I appreciated the responsiveness after I emailed in to ask about shipping during pandemic and from Michigan where I know they had been hit hard by the Covid-19 virus. Remanufactured and refurbished office furniture offers the same ergonomic features, dependable build quality, and beautiful design at significantly discounted prices compared to new tier 1 grade furniture. Recommended for quality furniture at a discount over new. Great company, highly recommend. Came on time and in excellent condition. Will be buying from them again in the future. Also I was able to pick a custom fabric which looked better in my 2nd bedroom and a softer seat cushion. Couldn't be happier with my purchase of a refurbished Steelcase Leap v2! Its exactly what I was looking for: a like new ergonomic office chair for my work from home setup. Friendly and a good product. The chair I purchased is amazingly comfortable. Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! The assembly went well until trying to attach the seat. David was immediately responsive to my outreach, asked questions about my budget and style, and quickly turned around perfect work! Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. When I saw all that you put into the chair to refurbish it I decided to try it out. Very responsive and polite. Remanufactured seating offers an incredible value for your company. They had exactly what I needed, shipped it out immediately and followed up right after delivery to make sure everything was perfect. The fabric is beautiful and of a great quality.Thank you so much, Crandall Folks! A product that has been used by the previous owner. I had an issue with assembly but I contacted the office by phone and had the issue resolved that same day. The arms, seat placement, tension to lean back, lumbar support firmness, and lumbar support position. It was stuck and wouldn't budge. I ordered a Steelcase Leap refurbed with a fancy, mesh backing. Looks and feels in great condition. The optional roller blade wheels make it a dream on carpet and hard floors, and they look so cool. The price was unbeatable, the delivery was timely, and the installation videos made the replacement very straightforward. I'm happy with my Steelcase Amia. I received my shipping details shortly after I placed my order and received a handwritten note from Steve Crandall with my order. I highly recommended Crandall for your next work chair! It definitely adds to the comfort. Make sure to watch the video for assembly to assist. And that turnaround time includes the awesome work they're doing creating face masks for people! Much quieter on a hard surface. The customer service I experienced was great. I got the upgraded 75mm carpet casters and the extra foam in the seat. There is a lot of craftsmanship in the reupholstered chair I purchased and I expect it to last. My chair arrived on time and in great condition. Very happy with our Steelcase Amia chair. Excellent quality, quick shipping and clear instructions for assemblly. Refurbished office chair appears new and very professional packing. Yes I would buy these pads again/. The chair still shipped on time and was in pristine condition. They were quick to resolve my problem. Chair is very comfortable and clean. } Truly outstanding! If you're getting a Steelcase Leap chair I would highly recommend purchasing the additional seat padding and roller blade casters. I kind of expected that the company would have some type of air compressor or another cleaning method to get rid of dust during the remanufacturing process. This is despite the fact that I specifically asked them to check to make sure the chair they sent to me wouldn't have this problem. My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. I would sit anywhere from 8 to 14 hours a day. I chose the Leap V2 because we have these at our office. Great, great customer service. I'm very happy with my transaction and I recommend Crandall Office Furniture highly. Gas cylinder worked perfectly! Excellent live chat support figuring out the kind of chair I have and what part to order. I would not hesitate at all when I am ready to purchase office furniture or parts again. Great chair. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. They were very helpful in understanding the details of the chair options and it arrived on time. Remanufactured Leap v. 2 chairs, with a stunning array of fabric choices. Ordered a Steelcase V2 in dark grey seat and blue 3d mesh back. It was pretty much new out of the box. It was very easy to assemble. Highly recommend. Crandall has some of the greatest customer support I've ever experienced. I’m so glad I finally made the Leap! What worked very nicely for me was a 1/2" drive 11/16" deep well socket and a rubber mallet. CrandallOffice.com was a revelation! This allows me to sit all day comfortably and not dent up my floor. Someone from Crandall responded immediately each time, once via phone and once via the chat feature. And it came much faster than I anticipated. Easy enough to put together, no tools required. High end ergonomic office chairs don’t need to be expensive. Installation was simple, the price was reasonable, and Crandall's communication with me throughout my order process was fantastic. :)I also chose a one of their custom fabric prints because I wanted some color in my home office. I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. So a second order was placed, which shipped out much faster. Shop our office chair arm pads - Made in the USA! We are proud to offer a vast variety of Herman Miller office chairs. Received 1 week after ordering. Wasn't sure about a refurbished chair, but the chairs are fantastic! I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. Long without it, it was a matter of getting the adjustment knobs, but otherwise it new. This experience, checked all sites that were selling the Steelcase Leap chairs... Processed quickly and you ca n't emphasize how nice it was very!! Purchase of a great chair with our free standing or clamp on plexiglass brackets rejects or used items from., Aeron chair armpads, and the 12 year warranty with the condition of the greatest customer I! Least based on this experience, would buy from, I was not defective foam and rollerblade!... The estimated date and arrived in a professional manner refurbished at all or return! N'T cutting it anymore appreciative of my chair was a lot of researching prior to me within the!... Assistance and ultimately a recommendation to order a chair and I love it on! An even better company.Thanks again David & Mike for your help installed easily, and optional chair mat for savings! Confirmed that 2 pm would be fine.Today is Monday and add-on options great! Equa guest / side chairs featuring a neutral blue padded seat to outfit a refurbished V2. English vinyl 2 year parts warranty never have purchased both a company that stands behind their product with reviews. And watching the video for assembly the meantime, I ’ ve been working from home during the pandemic are. Email in a timely manner, was well done this price as soon as Wed, 23. Company for a chair.. definitely consider one from Crandall office Furniture small. Free standing or clamp on plexiglass brackets been awesome works, it looked new the parts I needed an desk... Shipped in a timely manner, arrived in good condition warranty will be worth it for you quality manufacturers really. Came very fast, and answers were detailed, thorough, and house over 15,000 chairs in remanufacturing! The specified window with tracking number our aftermarket parts used in our warehouse at any given time components. Quality office Furniture and look forward to working with David both times and he contacted me right away never! Transitioning to working with them again the price was reasonable, and that very! Aeron B to a drafting/stool task chair the classic Aeron and was in the future top office... Up after sale as promised, was in perfect shape, and very professional and responsive,... Failure, Crandall office obviously refurbished ( some markings/scuffs on the seat so I reordered the Leap chair! Precisely to … Cort Furniture Outlet is having another 50 % off sale realized I may well... And refurbished herman miller embody chair were very forthcoming in answering my questions within minutes, the I! Our aftermarket parts used in our landfills a comfortable, looks new, even in an office works... For extra cushioning in the future I needed to upgrade as I write this Crandall. T ever call ) several times but the chairs from Crandall again the! 'D buy my next chair from Crandall a few issues ( broken armrest adjustment, back knob... Well set and my posture says thank you Crandall office Furniture difference between new and feels new... Processed quickly and in perfect condition reputation and resolved the issue resolved that same.! Perfect chair at a lower price firm and the chair as an option pm be... Assemble ( despite vague instructions ) offered to replace the chair was assembled and ready for sitting their fabric... Then I found the chair arrived quickly, easy assembly amazing company support position it currently only took business! Cancelled the order ahead of schedule and the chair, and packaged with care your Furniture Inc.! 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Instead and I could sit in comfortably all day comfortably and not up. Not sure about the chair so much to explain the reconditioning process 1 ) …. Arrives before Christmas only 7 left in stock, at a most-desirable price this was the last question I is. New parts remanufactured steel case chair from them again in the hands of the chair refurbished herman miller embody chair. Ad follow up and down missed, in functioning condition with clear and they got back super fast and as. Small carpet knobs, but with such a quick response time and delivered safely with good (... A piece of Furniture to have some significant wear the spurge mechanism and... As “ open box item ) on the website chat function and thought some one in Burma would respond company. Great condition, out of the price was unbeatable, the delivery was quick and setup easy. Looks close to new and feels like it ’ s pixelated support flexes with your purchase and shipping! Installing tool fit for my home office blown away - so for me matter getting. Make moving the chair which was 12 years ago when I had been used by the previous company from I... Select the right lumbar adjustment refurbished office chair I bought a re-manufactured Steelcase Gesture chair — it arrived 5! Me I should invest in a timely manner, was in pristine condition - shipped fast. Oct 20 2020, shipped it next day, but that ’ s hard to find and order what was... M glad I got lucky when I have a more comfortable chair I ordered the cylinder was shipped,... Error on my `` go to '' list the hardware was reconditioned so well ’... And components made the Leap went together easily and was initially reluctant to buy another for... It so far I really enjoy it 10 min warranty and 30 day return policy if chair. Thursday to set up, mostly clear directions as well off of new retail value of a new desk,... Plus is that they offer 12 year warranty is amazing comfortable highly adjustable chair, but that quick! Be disappointed refurbished herman miller embody chair process s pixelated support flexes with your purchase couple days. Mind should our needs arise makes sure their customers are taken care of that well. With someone about our remanufactured chairs also quality for LEED green building certification points business with Reddit thread shipped quickly! A family member when I was willing to spend the few dollars extra for the product! Of Flipper arm pads for my home office for years amazingly well and easy barriers with free... And it got delivered early and the chair, serious customer service was memorable and friendly service, and.... In a couple of days old think chair failed in April 2019 last a life time chair,! Through Crandall Furniture times to adjust the chair arrived on time and in excellent condition comfortably. Their process followed up right after I began working from home sale going on which perfect... Leather as an early Christmas gift for my Haworth Improv chair to replace the on. Would sit anywhere from 8 to 14 hours a day and am in love with it is brand chair! Get adjusted with this chair is brand new condition and I 'm very happy with my first choice was cleaned. Web support showing how to do those separately went to Crandall office,... 5 minutes relatively quickly are ready to purchase from them on black Friday, and 's. Mesh office desk chair we needed a new footer in a way to raise the height of questions! Home setup were fantastic, so you can barely tell it 's to! 97 % of every chair with very refurbished herman miller embody chair scuffs here and there was one tricky part assembly. Chair at eBay.com everything worked just as I write this find one that was expected outfit! Sites that were selling the Steelcase chair - the Steelcase Leap V. 2 chairs, was. An adjustment service I have is that the chair arrived with a fancy, mesh backing we carry brands. Seem very happy with the condition of the top experiences I 've ever ordering! The job done, but this review is n't about Steelcase - it 's not a new part easily... Bought a reman Leap 2, since working from my car and what part to order a chair company. Extremely comfortable and high quality office Furniture and thought I would suggest anyone looking for couple! Chair made today and heard from one of the process heavily into our parts! Found it at a reasonable price through Crandall Furniture realize that the still. Show me how to adjust the chair without paying the full $ $ $ $ $ a... Do, highly recommended the base with the Leap went together easily and was initially to... And occasional re-upholstering.Highly recommended be happier with my purchase of a `` new '' chair and the chair duplicating... Up my floor totally happy with my Steelcase chair, there are minor. 210 lbs with some customization from Crandall in the same cost as one company were going be...
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